Cross-Border Trade & Representation
Craftpoint specializes in Local Market Representation for international companies. We partner with businesses from around the globe, focusing on cross-border trade and local market entry.
Our team can assist with setting up new ventures or representing existing businesses. We provide comprehensive support, including Sales and Post-Sales Assistance, as well as Billing and Financial Protection, allowing our clients to concentrate on their core operations.
Our services encompass fundamental logistics such as DDP Shipping, Importer of Record (Consignee), and Customs Clearance. Additionally, we offer advanced solutions like Local Market Representation, Cross-Border Trade Support, Technical Assistance, and Finance Protection to address more complex needs.
Drop-shipping & Global eCommerce
Craftpoint offers comprehensive drop-shipping and global eCommerce solutions tailored to meet the dynamic needs of modern businesses. We handle everything from order fulfillment to international shipping, ensuring your products reach customers worldwide quickly and reliably.
Sales Support
Our dedicated sales support team works closely with you to enhance your sales strategies and boost your market presence. We offer comprehensive services including lead generation, customer relationship management, and sales training.
Post-Sales Support
We provide technical support, troubleshooting, and maintenance services to address any issues that may arise with your products. Our team of skilled professionals is always ready to assist, ensuring that your customers enjoy a seamless and satisfactory experience.
Billing & Collection in Local Currency
Craftpoint will collect payments from your customers and transfer the funds back to your bank account abroad. We also offer financial protection to ensure that all transferred funds are secure.
Craftpoint will handle all of your local billing and invoicing needs. Our comprehensive services include customer invoice management and an account receivables collection system to ensure timely payments.
Exchange Rate Protection
Protection Against Currency Fluctuations
Craftpoint offers protection against exchange rate fluctuations, providing a hedging service to guard against unfavorable changes in currency values. This ensures that our customers’ budgets are safeguarded from sudden shifts due to unforeseen circumstances.
Accurate Financial Representation
Another significant benefit is the ability to maintain accurate financial statements. Customers can pay local prices while still receiving financial statements that adhere to international standards. This allows you to track when your money has been sent abroad or received back home. All transactions with Craftpoint are secure, ensuring peace of mind for our clients.
Finance Protection and Dedicated Account Hedging
Your Funds – Your Control – Your Peace of Mind
Craftpoint provides financial protection and dedicated account hedging, offering services that are not only unique but also equally valuable. Our profit repatriation service allows companies to bring their funds back home profitably without incurring foreign withholding taxes. We handle all necessary administrative requirements before transferring money into your international bank accounts, ensuring a smooth and efficient process.
Sales Support
Customer Service and Market Advisory
Craftpoint’s customer service specialists are dedicated to helping you navigate and thrive in Georgia and the surrounding markets. Our team can assist you in identifying strategic partners and distributors, and provide expert advice on conducting successful negotiations. We work closely with you to ensure your products are well-represented in the local market and offer standby support for urgent issues that require immediate attention.
Comprehensive Consultation Services
Our specialists provide in-depth consultation services to help you make informed business decisions, including:
- Market Suitability Analysis: We help identify suitable markets for your product range.
- Buyer and Distributor Identification: We pinpoint potential buyers or distributors within the relevant industry segments.
- Cost and Pricing Information: We offer detailed information on prices and costs at various stages of the production chain, including importing expenses.
In essence, Craftpoint handles all aspects of your business activities while you expand into new regions.
End-to-End Business Support
- Local Sourcing: We source raw materials locally where possible to minimize transportation expenses, leveraging quality domestic suppliers.
- Distribution Channels: We arrange comprehensive distribution channels through our warehouse system, ensuring efficient supply to retail outlets and shops.
- Final Delivery: We manage the delivery of finished products to local end consumers, ensuring a seamless supply chain from production to customer.
Craftpoint is committed to providing robust support to ensure your business operations run smoothly and efficiently in the region.
Post-Sales Support
After-Sales Service and Warranty
Craftpoint provides comprehensive after-sales service and warranty support for your products. Our team ensures that your customers receive the necessary assistance and that any product issues are addressed promptly and effectively, enhancing customer satisfaction and loyalty.
Import Licenses and Certifications
We assist in obtaining local import licenses, certifications, and other necessary approvals to facilitate your business operations. Craftpoint’s expertise ensures that your products meet all regulatory requirements, allowing you to focus on your core business activities.
Competitive Shipping Solutions
Craftpoint partners with all major shipping companies to offer competitive prices on shipments within our operational regions. We ensure the safe delivery of your products by selecting the most suitable carrier transportation options, whether it be through our rail freight forwarder partners or trusted trucking companies.
