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  • Our Services
  • About Us
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Local manufacturing and advanced technological support Beyond just supply chain. We provide you with a solution to expanse you local presence with advanced technical support.

Our specialization is IT and Telecom equipment. And we are ready to cover up full specter of technical support needs which allows our partners to provide SLA-level support worldwide
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Craftpoint can serve as your Importer of Record for IT and IoT equipment from anywhere in the world.

We guarantee a seamless and efficient process from collection to delivery, enhancing your operational logistics.

With our support, your business can outcompete other international companies in promising economic regions by operating as a local entity.
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Supply Chain Management, Warehousing & Distribution At Craftpoint, we understand the unique challenges IT companies face when expanding internationally. Our expertise ensures smooth operations, allowing our partners to operate as if they were local.
Let us handle the logistics so you can focus on growing your business.
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Advanced Logistics

At Craftpoint, we go beyond simple freighting by providing our partners with complete solutions for business without borders. Check out our services, including IOR/EOR, customs management, supply chain services, RMA processing, and more.

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Establishing a Local Presence

Our goal is to help our partners conduct business locally at various sites. To achieve this, we provide warehousing, manufacturing, local RMA, and all related services for IT/Telecom vendors. Explore our solutions and open new markets for your business.

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Explore Our Services

Most of our partners are IT and Telecom vendors seeking reliable solutions for their supply chain needs. This is where Craftpoint can assist with complex logistics tasks. At Craftpoint, we specialize in IOR/EOR solutions for our customers, allowing our partners to avoid various difficulties related to cross-border procedures and conduct their business smoothly and successfully.

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Logistics

With a strategic hub in Dubai, direct connections to vendors, expertise in customs procedures, and cutting-edge IT solutions, we are proud to provide the following services:

  • Customer-oriented International Freight Forwarding
  • Importer of Record (IOR) and Exporter of Record (EOR) solutions
  • Advanced technology import/export, including IT, IoT, networking, security devices, cryptographic equipment, and more.

Warehousing

Craftpoint is an expanding network of warehouses around the world, connected into an efficient and coordinated system led by our team. This provides our partners with the ability to move their goods worldwide quickly and easily. Some of the options we offer include:

  • Dedicated warehouses with 24/7 shifts and special storage conditions
  • Drop Shipping, Door-to-Door Delivery, and Time-Critical Delivery
  • Stock & Procurement Management

Distribution

The key to effective local distribution is the ability to perform complex technical operations within a short period of time, in accordance with your SLA. Our Supply as a Service offering goes beyond logistics, providing you with a qualified technical team for in-field/on-site support. Distributor features we offer:

  • Return Merchandise Authorization (RMA) Services & Service Level Agreements (SLA) 
  • Billing & Collection in local currencies
  • Legal and Finance Systems integrations 

Contract manufacturing and local ODM/OEM production

We offer our customers a unique opportunity to expand their local presence with our own local tech laboratories.

Local manufacturing provides our partners, such as IT/Telecom vendors, the ability to maintain advanced service levels for their customers, even in regions with complicated logistics.

Both Production Line Logistics and Advanced Technological Support can resolve all complications that raise against IT and Telecom companies willing to elaborate their local presence at distant sites.

Craftpoint Logistics and Distribution

Nowadays, logistics has become challenging and demands the ability to adapt to changes, creativity, and expertise when exploring ways to reach distant markets. At Craftpoint, we provide our partners with the opportunity to open new markets by leveraging our skills and innovative solutions.

With extensive experience in maintaining supply chains worldwide, we have developed unique solutions for the challenging situations that arise daily.

We specialize in maintaining supply chains and overseas distribution for IT and Telecom vendors. If your logistics are stuck, we can find a shortcut, allowing you to conduct your business without borders.

 

 

More about us
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International Freight Forwarding

At Craftpoint, we go beyond just moving boxes. We add value for our customers by handling complex procedures such as Importer of Record (IOR), export/import permits, police convoys for valuable or oversized cargo, and much more. We're here to make your logistics experience as smooth and stress-free as possible.
02

Supply Chain Management

Our customers love using Craftpoint's full-service suite, which covers all their operational needs in remote markets. We handle everything from EOR/IOR, export/import permits, RMA, billing and collection in local currencies, stock and procurement management, to legal and finance systems integrations. We've got you covered every step of the way!
03

IOR Services Worldwide

We specialize in EOR & IOR shipments, ideal for companies looking to deliver goods on DDP terms to countries where they lack a local importer for clearance. Craftpoint excels in offering seamless door-to-door solutions through our robust infrastructure, minimizing client involvement from pickup to delivery.
04

RMA Services & SLA Agreements

We oversee multiple production and repair facilities along with seasoned field engineers, dedicated to supporting our customers' mission-critical operations. Our robust RMA services and SLA agreements ensure that your operations receive prompt attention and support, backed by our extensive network of production centers and expert field engineers.

Our Goals in Numbers

Craftpoint is the world’s driving worldwide coordinations supplier — we uphold industry and exchange the worldwide trade of merchandise through land transport.

100
+

Local HUBs

Our local presence includes warehousing and local production labs
600
+

Supply Engineers

We collaborate with qualified engineers worldwide
1000
+

Countries Covered

We help you extend your business reach to any point on the globe
3000
+

Companies We Help

We take pride in our long-term collaborations with numerous companies

World’s Leading Supply Chain Service Provider

connect with us
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Address:

Phase – 1, Block – J, Unit # 7 – 8, Dubai Industrial City, Dubai, UAE

Website: craftpoint.ae

Email: orders@craftpoint.ae

Phone: +971 55 207 8789

Global Services

Freight Forwarding

Supply Chain Management

Warehousing

Distribution

IOR/EOR Services &
DDP Shipping

Custom clearance

Inland Services

Local Production & Manufacturing

RMA Services & Customer Support

QA & Technical certification

Field Engineers & On-Site Services

Assembling and Branding